Subprocessors List

ecodia engages the following subprocessors to deliver our services: cloud hosting and infrastructure providers for application hosting and data storage, analytics providers for aggregated usage insights, email delivery services for transactional and notification emails, and payment processors for subscription billing. Each subprocessor is bound by contractual data protection obligations consistent with this agreement and applicable privacy legislation. A detailed list of current subprocessors with their processing purposes and data locations is available upon request.

ecodia may add or replace subprocessors from time to time as our platform evolves. Before engaging a new subprocessor, we conduct a thorough assessment of their data protection practices and security measures. Any new subprocessor will be subject to contractual obligations no less protective than those described in our Data Processing Agreement.

We will notify customers of any changes to our subprocessor list at least 30 days before the new subprocessor begins processing personal data. Notifications will be sent via email to the primary contact on your account and posted to this page. If you have a reasonable objection to a new subprocessor, you may contact us within the notification period to discuss your concerns and potential alternatives.